Grants
The Boiler Upgrade Scheme and the heat pump grants available to eligible property owners in England and Wales.
Heating services
Home heating services
Everything a domestic heating system needs, from an annual service to a change of technology — and honest guidance about which of those you actually need.
Where to start
Three parts of the site, depending on what you are trying to solve.
Heat Pumps
Air source, ground source and air-to-air heat pumps, and how to tell which suits a property.
Boilers
Boiler installation, replacement, servicing and repair for domestic heating systems.
Boilers and central heating
Most UK homes are still heated by a boiler, and most heating work is boiler work.
Boiler Installation
Fitting a boiler where there was not one before, or moving one to a different position.
Boiler Replacement
Swapping an ageing or failed boiler, including changing between boiler types.
Boiler Repair
Diagnosing and putting right boiler faults, breakdowns and error codes.
Boiler Servicing
Annual servicing to keep a boiler running safely and as efficiently as it can.
New Boiler Cost
What actually drives the price of a new boiler, and why quotes differ so much.
Heat pumps
A different technology with different requirements — and the one grant support is aimed at.
Heat pumps explained
How they work, what a property needs, and what installation involves.
Air Source Heat Pumps
Air-to-water heat pumps: how they work with radiators and hot water, and what a home needs.
Ground Source Heat Pumps
Ground loops and boreholes, the space they need and how installation works.
Air-to-Air Heat Pumps
Systems that deliver warm air to rooms rather than heating water for radiators.
Heat pump grants
Current grant values in England and Wales, and what each one covers.
Heating advice, before you commit to anything
A fair amount of what we do is helping people work out which job they actually need.
Heating decisions are made infrequently, under time pressure, and usually with only one person's opinion in the room. That is a poor combination, and it is why so many households end up with a system that does not suit them.
The most common versions of this are worth naming:
- a boiler quoted for replacement when the real problem is a sludged system that needs cleaning;
- a combi fitted in a house with two bathrooms, where a cylinder would have served better;
- a heat pump ruled out on a myth — usually "you need underfloor heating" or "your house must be perfectly insulated first";
- an off-grid property replacing an oil boiler by default, without ever comparing the alternative or checking whether a higher grant value would apply.
Our guides are written to help with exactly these decisions, and they are written to be useful in both directions — including when the answer is that a boiler is the sensible choice.
Grant support
The Boiler Upgrade Scheme applies to England and Wales and can reduce the upfront cost of an eligible heat pump installation.
It is not a boiler grant
The scheme funds heat pumps, and biomass boilers in limited circumstances. There is no grant under it towards a conventional replacement gas boiler. If you have been told otherwise, our guide explains why the name causes that confusion.
Where we work
We would rather tell you this straight than publish a coverage map we cannot stand behind.
We are not publishing a list of towns and postcodes on this site yet. Plenty of heating sites do, and a good number of those lists are aspirational rather than accurate — which wastes your time when you get in touch.
Tell us where the property is when you contact us and we will tell you plainly whether we can help. Guidance on the Boiler Upgrade Scheme applies throughout England and Wales regardless.
Tell us what you need
A few details about the property and what is happening with the heating, and we will come back to you.